Service Support
contact forms for support
Getman’s warranty and service support are best in class because we prioritize the satisfaction and peace of mind of our customers above all else.
Getman’s service support team is highly trained and equipped to handle any issue that may arise, providing timely and effective solutions to keep our machines running in the field. Our commitment to excellence in warranty and service support sets us apart and earns trust from our customers.
Warranty Claims
Service Request
Retro-fit engineering Request
Regional Support
Underground mining operations are often located in remote or hard-to-reach areas, making it difficult and time-consuming to transport equipment and personnel to and from the site. By having a service support branch located in the same region, you can ensure a quicker response time and minimize downtime, which is critical in the mining industry where production timelines are tight and every hour of downtime can cost the company significant amounts of money.
Secondly, underground mining equipment is specialized and requires skilled technicians to maintain and repair it. Technicians who are familiar with the equipment and the local operating conditions have a better understanding of the unique challenges that come with working in an underground mine. This helps to improve the quality of service provided and reduce the risk of equipment breakdowns.
